Galatine Technologies LLC ("Galatine Technologies," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit galatine.io, engage our services, or interact with us in any other manner.
1. Information We Collect
1.1 Information You Provide to Us
When you submit a contact form, schedule a demo, request an investor briefing, or otherwise communicate with us, you may provide:
- Identifiers such as your name, business email address, phone number, employer, and job title
- Information about your organization, role, and business needs
- The content of any messages, attachments, or other materials you send us
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device and connection information (IP address, browser type, operating system, device identifiers)
- Usage information (pages visited, links clicked, time spent on pages, referring URL)
- Approximate location derived from your IP address
1.3 Information from Third Parties
We use Web3Forms to process contact-form submissions and hCaptcha to deter automated abuse. These providers may receive limited information (such as the contents of your form submission, your IP address, and basic interaction data) to deliver their services. We do not sell your personal information to third parties.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, schedule demos, and provide the services you request
- Operate, maintain, secure, and improve the website and our offerings
- Communicate with you about our products, services, and relevant updates (you may opt out at any time)
- Comply with legal obligations, enforce our terms, and protect our rights and interests
- Detect, investigate, and prevent fraudulent or unlawful activity
3. Legal Bases for Processing (EEA / UK)
If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your personal data include: (a) your consent, (b) the performance of a contract with you, (c) compliance with our legal obligations, and (d) our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.
4. How We Share Information
We may share your information with:
- Service providers who perform functions on our behalf (hosting, analytics, email delivery, form processing, security) under contractual obligations to protect your information
- Professional advisors such as lawyers, auditors, and insurers when reasonably necessary
- Authorities and other parties when required by law, court order, or to protect rights, property, or safety
- Acquirers and successors in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to standard confidentiality protections
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Receive your information in a portable format
- Lodge a complaint with a supervisory authority
California residents have additional rights under the California Consumer Privacy Act, including the right to know what categories of personal information we collect, to request deletion, and to opt out of any "sale" or "sharing" of personal information (Galatine Technologies does not sell or share personal information for cross-context behavioral advertising).
To exercise any of these rights, email info@galatine.io. We will respond within the timeframes required by applicable law.
7. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Transfers
We are based in the United States. If you access the website from outside the United States, your information will be transferred to, stored in, and processed in the United States. By using the website you consent to such transfer, subject to applicable safeguards.
9. Children's Privacy
The website is intended for business audiences and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the most recent revision. Material changes will be posted on this page and, where required, communicated by other means.
11. Contact
For questions about this Privacy Policy or our privacy practices, contact us at:
Galatine Technologies LLC
Email: info@galatine.io
Phone: (888) 781-8143